A culture of observability encourages team behaviors that strengthen your business outcomes and improve customer experience.


Observability gives engineers insight into how their systems function and how users experience the resulting services. It allows you to answer questions that you didn't anticipate having to ask.

But asking questions is only half of the battle. Having the tools to explore and investigate your code issues doesn't necessarily mean you have a culture supporting and drives the more significant benefits of observability: happy engineers, happy customers, and a more robust business overall.

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